1. Overview

Your satisfaction is important to us. However, since Ayurvedic herbs, supplements, and personal care products are consumables, specific guidelines ensure safety and hygiene.

2. Return Eligibility

• Return Window: Request must be made within [5–7 days] of delivery.
• Condition: Items must be unused, sealed, and in original packaging.
• Proof: Receipt or proof of purchase is required.

Important: Opened jars, bottles, oils, powders, or supplements cannot be returned unless defective.

3. Non-Returnable Items

• Items marked “Final Sale”

4. Return Process

Step 1 — Contact Us
Email: mdns2007@gmail.com Phone: +91 96196 13449
Explain the issue and attach photos if damaged.

Step 2 — Approval
We will verify your request and provide next steps.

Step 3 — Return Shipping

• A: Reverse Pickup (if available by courier)
• B: Self-Ship — We may reimburse shipping up to ₹100 if the return is due to our error.

5. Refunds

After receiving and inspecting the product:

• You will be notified via email
• Refunds are processed to the original payment method within 5–7 business days

6. Exchanges

We replace items only if defective or damaged. Email mdns2007@gmail.com to request an exchange.